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Browser/device compatibility questions

Before you start #

Repair Pilot is accessed through a web browser. For the best results, use an up-to-date browser and a stable internet connection.

1

Update your browser #

Install available updates for your browser, then close and reopen it.

2

Check your connection #

Open another trusted website to see whether your internet connection is working normally.

3

Try a private window #

Open Repair Pilot in a private or incognito window. If the issue disappears, browser extensions or stored site data may be involved.

4

Try another browser or device #

If the issue continues, check whether it occurs in another supported browser or device. Note the browser and version when contacting support.

What happens next #

If the issue happens across browsers and devices, record what you were doing and contact Repair Pilot support.

Common questions #

Do I need to install an app?
Repair Pilot is used in a web browser.

Which browser should I use?
Use a current version of a mainstream browser. If a problem persists, try another browser and include its name and version in your support request.

Last verified: 25 October 2026. This guide reflects the interface and workflow at that time.