Main features
Leads & Enquiries
Capture interest, follow up fast, and convert enquiries into jobs in one click.
Not every customer walks through the door ready to book a repair. With Repair Pilot’s Leads feature, you can manage new enquiries, whether they come in by phone, email, or web form and convert them into repair jobs when they're ready.
It’s simple, efficient, and helps you stay on top of every opportunity.
Log Enquiries in Seconds
Whether it’s a phone call, email, or walk-in, quickly record the details while they’re fresh.
Add leads manually from the dashboard
- Use our web forms to integrate with your website and have leads automatically come through to Repair Pilot
Record customer name, contact info, item details, and enquiry notes
Set priority, source, or lead status (e.g., New, Quoted, Follow-up)
Capture Leads via Your Website
Let your website do the work and automatically create leads from online enquiry forms.
Integrate forms on your website to feed directly into Repair Pilot
Auto-fill lead data from the form submission
Send confirmation emails or SMS messages to customers instantly
Convert to a Job in One Click
When a lead is ready to book in, you can instantly turn it into a job without retyping any details.
Carry over all customer and item info
Create a job or quote directly from the lead record
Save time and reduce errors
Keep Leads Organised
Never lose track of who to follow up with or what’s pending.
View and filter all leads by status, date, or source
Add internal notes or tags for easy reference
Assign leads to team members for follow-up
Follow Up with Email or SMS
Send updates, quotes, or reminders straight from the lead record.
Use canned replies or custom messages
Personalise with dynamic fields (customer name, item, etc.)
Keep communication fast and professional
Track Performance & Sources
Find out where your best leads come from and how many turn into paying jobs.
View lead conversion rates
Track enquiries by source (website, phone, walk-in, etc.)
Measure response time and follow-up success
Connect to Jobs, Quotes & CRM
Leads don’t live in a silo. Repair Pilot connects everything so you have a complete customer view.
Leads become part of the customer’s history
View all jobs, quotes, notes, and invoices tied to that customer
Great for repeat business and relationship building
Ready to turn more enquiries into repairs?
Start your 14-day free trial and see how Repair Pilot helps you capture, follow up, and convert leads with ease.
