Main features

Reporting & Insights

Get to know your business better — and make smarter decisions every day.

Repair Pilot includes built-in reporting tools that give you real visibility into how your repair business is performing. From staff productivity to customer trends, you can track what matters — by store, timeframe, or job type.

And with more advanced reports on the way, your insights will only get sharper.

Break Reports Down by Store

Running multiple locations? No problem.

  • View reports for individual stores or all stores combined

  • Compare performance across branches

  • Perfect for franchise owners or multi-store managers

Choose the Timeframe That Works

Whether you're reviewing last week or planning ahead, Repair Pilot has flexible time filters.

  • Quick presets like Last 7 Days, Last 14 Days, Last Month

  • Use custom date ranges for targeted insights

  • Export results for internal reporting or meetings

Customer Reports

Understand your customer base and how they interact with your business.

  • Total customers added over time

  • Customer referrals — track who’s recommending you

  • Repeat customers vs. new customers

  • See which sources (walk-in, website, phone) bring in the most leads

Job & Item Insights

Track the types of work you're doing — and which devices are showing up most.

  • Breakdown by job types (screen repair, diagnostics, battery replacement, etc.)

  • See which brands and models you repair most often

  • Spot seasonal trends or high-volume repairs

Staff Reporting

Keep your team productive and accountable with performance insights.

  • Average repair times per staff member

  • Number of jobs completed per technician

  • Track late jobs and overdue repairs

  • Great for improving workflows and setting realistic turnaround goals

Coming Soon: Even More Powerful Reports

We’re actively developing new reports and dashboards based on customer feedback, including:

  • Financial summaries

  • Parts usage and stock forecasting

  • Profitability per repair type

  • Technician efficiency metrics

Your input helps shape what’s next — and every update makes Repair Pilot more insightful.

Ready to dig into your data?

Start your 14-day free trial and explore how even basic reporting in Repair Pilot can help you work smarter, not harder.