Main features

Trade In / Buy In

Turn repairs into revenue by converting customer items into sellable stock.

Sometimes a customer decides a repair isn’t worth it — and they’d rather just sell you the device instead. With Repair Pilot’s Trade-In / Buy-In feature, you can instantly convert that customer item into stock, ready for resale or listing on your eCommerce platform.

It’s fast, clean, and fully integrated into your workflow.

Convert Repair Jobs into Stock Instantly

No need to re-enter item details or juggle spreadsheets. When a customer trades in an item, just mark it as a buy-in — and Repair Pilot handles the rest.

  • Convert any item on a repair job into stock with one click

  • Keep all the original item data: brand, model, serial number, condition, notes

  • Record purchase price and internal notes

Add to Your Stock Inventory

Once converted, the item becomes part of your stock list — ready for internal use or resale.

  • Automatically added to your Stock Management module

  • Assign a sale price, SKU, barcode, and description

  • Track location, condition, and availability like any other item

  • Include in reports and inventory audits

Sync to Your eCommerce Platform

Selling online? Easily upload trade-in stock to your online store.

  • Compatible with platforms like Shopify (coming soon) or WooCommerce

  • Assign categories and shipping details

  • Update stock levels automatically when sold

Keep Full Audit Trails

Maintain a complete record of where the item came from — for trust, compliance, and internal tracking.

  • Original customer and job linked to the stock item

  • See when it was bought in, by whom, and for how much

  • Store notes about condition, accessories, and diagnostics

Perfect for

  • Phones, laptops, watches, musical instruments and more

  • Buying unwanted or old items from customers

  • Refurbish-and-resell workflows

  • Trade-in promotions

Fully Integrated with Repair Pilot

The Trade-In feature is built right into your existing workflow — no extra tools or systems required.

  • One click from job screen to stock

  • Appears in your regular stock reports

  • Visible in the customer’s job history and notes

Ready to turn repairs into resale opportunities?

Start your 14-day free trial and see how Repair Pilot helps you grow your buy-in and resale business.