Main features

Customisation

Make Repair Pilot your own — from logos and layouts to fields and features.

Every repair business is different. That’s why Repair Pilot lets you fully customise the platform to match your branding, your processes, and the way your team works.

From logos and login screens to advanced workflow changes and custom fields, you’re in control.

Brand Your Software

Make your Repair Pilot account feel like your own from day one.

  • Add your company logo and colours

  • Branded login screen for staff and customers

  • Customised headers and emails with your business identity

Rename or Remove Fields

Not all fields are relevant to every business — so we let you adjust them to suit you.

  • Rename fields to match your terminology (e.g., “Device” → “Watch” or “Item”)

  • Disable fields you don’t use

  • Keep forms tidy and relevant for your staff

Add Custom Fields Anywhere

Capture the data that matters to you — no hacks or workarounds required.

  • Add custom fields to:

    • Customer profiles

    • Items and devices

    • Jobs

    • Stock and inventory

  • Choose field types (text, dropdowns, dates, etc.)

  • Group fields into sections and make them required or optional

Customise Invoices, Receipts & Check-In Docs

Keep your documents professional and consistent with your brand.

  • Modify invoice layouts, headers, and footer text

  • Add custom notes or disclaimers to receipts and check-ins

  • Include dynamic tags like customer name, job number, or device type

Personalise Canned Replies & Templates

Save time with pre-written messages — that sound like you.

  • Create canned replies for email or SMS updates

  • Personalise templates for approvals, updates, payments, and more

  • Insert dynamic data like customer names, job status, and device info

  • Tailor tone and language to match your brand’s voice

Built to Fit Your Business

Whether you're running a phone repair shop, a jewelry repair studio, or a multi-branch electronics service — Repair Pilot adapts to you.

  • Build a system that matches your workflows, not the other way around

  • Create a cleaner interface for your staff

  • Capture exactly the information you need — and nothing you don’t

Ready to tailor Repair Pilot to your business?

Start your 14-day free trial and discover just how flexible our platform can be — whether you're changing a logo or redefining your workflow.