Main features
Job Management
Everything you need to track, manage, and complete repair jobs — fast and efficiently.
Job management is at the core of Repair Pilot. Whether you’re a one-person workshop or a multi-location operation, our powerful but simple interface lets you manage jobs from start to finish — with quotes, notes, assignments, and customer updates just a click away.
Built for Real Repair Workflows
Repair Pilot’s Job Management isn’t generic — it’s purpose-built for shops like yours.
Support for walk-ins, pre-booked jobs, or leads converted to jobs
Device/item tracking including serial numbers and condition
Technician comments, status flows, time tracking (optional)
Works seamlessly with stock, customer CRM, invoicing, and automation
Fast, Simple Interface
Built for speed and clarity — so you spend less time on admin, and more time repairing.
Dashboard overview of all jobs by status
Quick filters by date, location, staff, or job type
Colour-coded statuses to spot what needs attention
Assign Jobs to Staff — Your Way
Stay on top of who’s doing what, and avoid confusion with flexible job assignment tools.
Assign the entire job to a single technician
Or break the job into separate tasks, each with their own staff assignment
Track job progress at each stage
Great for more complex repairs or collaborative teams
Communicate in One Click
Send updates, get approvals, and follow up — directly from the job screen.
Email or SMS customers instantly
Attach quotes or invoices
Use canned replies for faster messaging
See full communication history in one place
Notes — Internal & External
Keep your team informed and your customers in the loop, without mixing the two up.
Add internal notes for your staff (only visible to your team)
Use external notes to share updates with the customer
Notes are timestamped and user-tagged for accountability
Instant Quotes & Invoices
Generate professional paperwork right from the job screen — no extra steps.
Create and send quotes, invoices, and receipts with one click
Use predefined repair types or add custom line items
Send documents via email or SMS
Customer can view and pay online through the Customer Portal
Full Job History
Track everything from the moment a job is created.
Job creation time, user, and source
Every status change, update, and communication
Linked customer, item, payments, parts used, and notes
Easy to reference for warranty issues or return visits
Ready to streamline your job management?
Start your 14-day free trial and experience the speed, clarity, and control of Repair Pilot’s job management system.
